Frequently Asked Questions
Everything you need to know about your Rieker shopping experience.
How do I know which size to order?
Rieker shoes generally follow standard European sizing. We provide a detailed size guide on each product page to help you convert your measurements to the perfect fit.
What is the Rieker Antistress technology?
Our unique Antistress construction makes our shoes lighter, more flexible, and provides more room for the foot to expand throughout the day, while offering superior shock absorption.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply use our online portal to generate a return label.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
Are Rieker shoes waterproof?
Many of our styles feature RiekerTex technology, which provides a water-resistant membrane. Please check the product description to see if a specific model is water-resistant.